?
Questions, answered
Frequently asked questions
Can’t find the answer you’re looking for? Reach out to us here.
ConnectLabz is an AI marketing and automation agency that builds connected growth systems for businesses. Instead of selling marketing services in isolation, we combine brand and offer strategy, performance advertising, funnel engineering, AI call automation, AI chat automation, and AI-powered ad creation into one connected system, all running through a single custom CRM. We work fully online with businesses of every size.
Most agencies sell isolated pieces. They run ads without fixing the funnel, or build a website with no plan to convert or follow up. We build the whole engine as one connected system, so the ad, the landing page, the follow-up and the data all talk to each other. We have also fully rebuilt our campaigns around Meta’s latest Andromeda update, which many agencies still have not adapted to.
It is the full marketing infrastructure we build, in four connected phases. Phase 1 is brand and offer infrastructure. Phase 2 is acquisition, including AI-powered advertising. Phase 3 is conversion, including funnels and email. Phase 4 is automation and analytics, including AI call and chat and your CRM. The phases start within the first week and keep running and improving together, because a real growth engine is never truly finished.
We work with businesses of all sizes, from scaling startups to large companies and MNCs, across a wide range of industries. We adapt the strategy to your market rather than forcing you into a niche template. We are an online-only agency, so we serve clients wherever they are based. A few B2B services have limits, which we will walk through honestly on the strategy call.
The core offering is the four-phase growth system: brand and offer strategy, Meta advertising with AI-powered ad creation, funnels and email, and AI call and chat automation, all connected through one custom CRM. We also offer AI call automation, AI chat automation, and high-scale AI content creation as standalone services. Email marketing, WhatsApp marketing, website development, and advanced SEO are available as add-ons.
Our primary focus is Meta, which covers Facebook and Instagram, because that is where our deepest advertising expertise sits. Google and LinkedIn advertising are available too and can be discussed during your consultation. We do not run YouTube or TikTok ads.
Basic local SEO to help you rank in your area is included in the growth system. More advanced SEO is available as an add-on at additional cost. Email marketing and WhatsApp marketing are also available as add-ons to the growth system rather than standalone services.
Yes. AI call automation, AI chat automation, and high-scale AI content creation are available as standalone services, priced separately from the full growth system. The growth system itself is built in sequence and works best as one connected unit, but if you only need a specific piece, reach out and we will tell you what is possible.
It is an AI voice agent that calls your inbound leads within seconds of a form submission, qualifies them through natural conversation, and then either routes them to your sales team or books them straight into a calendar. It can also work as a receptionist, answering inbound calls and handling scheduling. Every call is transcribed and summarized in your CRM, and the AI can recognize returning callers and personalize the conversation.
It is an AI assistant that handles inbound conversations on WhatsApp, Instagram DMs, and Facebook Messenger around the clock. It answers questions, qualifies interest, captures contact details, and books appointments, then hands warm leads to your team when they are ready. A website chat widget can be added for an extra cost, and you can review every conversation in your CRM.
The voice and chat agents are built to sound natural and on-brand, not robotic. For calls you can choose from available voices or even clone your own voice, and the chat tone and personality are customized to match your brand. If anyone asks to speak with a person, the AI hands the conversation to your team smoothly, in the same chat thread or call.
Speed is the whole point. The AI calling system can contact a new lead within seconds of the form being submitted, and the chat assistant targets a response time under ten seconds. That is how leads stay warm instead of going cold while a human gets around to them.
No. The AI works alongside your team. It handles the repetitive work, such as answering common questions, qualifying interest, following up instantly, and booking appointments, so your people can focus on the conversations that actually close deals. Judgment and relationship-building stay human.
We use AI together with a full human creative team to produce ad copy, static image ads, and video ads. This replaces the need for expensive production shoots: work that once cost six figures in actors, studios and crew can now be produced for a fraction of that, with the same emotional impact and brand quality. These are not cheap or generic ads, and every creative is reviewed by a human before it goes live.
We usually create more than fifty creative variations per campaign, then test, scale the winners, and stop the ones that are not delivering. This is partly how modern Meta advertising works: the algorithm rewards a steady flow of fresh, diverse creative. It is an ongoing process, not a one-time batch of ads.
Andromeda is Meta’s next-generation ad engine that decides which ad each person sees on Facebook and Instagram. It rewards advertisers who feed it broad targeting and lots of diverse, high-quality creative, and it penalizes narrow audiences and single static ads with higher costs. We have rebuilt our campaign structures, creative pipelines, and automations around Andromeda, so your campaigns work with the algorithm instead of against it.
We do not make a blanket guarantee that applies to every engagement, because real results depend on your market, your offer, and your budget. Some specific offers may include their own guarantees, and when they do, it is spelled out clearly in the contract. What we do commit to is relentless optimization: we track performance continuously and keep adjusting until the system performs.
Most clients see qualified leads within the first two to three weeks of advertising going live, and ad data starts coming in within the first few days. A full build across all four phases usually takes about eight to twelve weeks, depending on the complexity of your business. Results compound over time as each phase strengthens the others.
You get a call within the first couple of days to go through your business and the research we have already done, and we build a roadmap from there. You give us access to the accounts we need, you meet the team, and we set a weekly or bi-weekly call rhythm. The four phases begin within the first week and run together from there.
Not very. This is a done-for-you system, so we handle strategy, creative, execution, and the initial AI lead response. Your main jobs are approving key work, attending the regular calls (at least twice a month), and following up with the qualified leads we route to you. The faster you share approvals and access, the faster everything moves.
You get a custom CRM where you can see your leads, call transcripts, chat conversations, and campaign data in one place. Meta ad performance is also visible directly in Meta Business Suite, and we send regular reports by email, WhatsApp, Slack, or whatever you prefer. We report on real business outcomes like leads, bookings and cost per qualified lead, not vanity metrics.
Pricing is customized to your goals, market, and the services you need, so we set it after a free strategy call rather than with a one-size-fits-all package. In general there is a one-time setup fee to build your system, then a monthly fee covering the service and usage. Your ad spend is separate and paid directly to the platforms. Standalone services like AI calling are priced on their own model.
Service fees are generally non-refundable, since the work is built and delivered for your specific business. If a particular offer includes any refund or fee terms, they are stated clearly in your contract. Ad spend is a separate cost paid directly to Meta or Google, so it is governed by their policies rather than ours.
You do. Once an engagement is paid in full, all the campaign assets we create for you, including the ads, content, images and videos, belong to you, and your ad accounts always stay yours. We keep ownership of our proprietary AI automations, frameworks and custom CRM, and access to those ends when the engagement does, so we recommend exporting any data you need before it wraps.
Yes, the initial strategy call is completely free with no obligation. It is a real conversation, not a hard sell: we look at your current marketing, your goals, and whether we are genuinely the right fit, and we will tell you honestly if we are not. To get started, book a free strategy call through the website and we will take it from there.
